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Free phone is provided by Access Wireless. Access Wireless is a service provider for the government-funded Lifeline Assistance program. Lifeline service is provided by i-wireless, LLC, d/b/a Access Wireless, which is an eligible telecommunications carrier. Lifeline service is non-transferable. Only one Lifeline discount, consisting of wireline, wireless or broadband internet access service, may be received per household. A household is defined, for the purposes of the Lifeline program, as any individual or group of individuals, who live at the same address and share income and expenses. Violation of the one-per-household rule constitutes a violation of FCC rules and will result in the customer's de-enrollment from Lifeline. Only eligible customers may enroll in the program. Consumers who willfully make a false statement in order to obtain the Lifeline benefit can be punished by fine or imprisonment or can be barred from the program. Customers must present proper documentation confirming eligibility for the Lifeline program through participation in Federal Public Housing Assistance/Section 8, Supplemental Nutrition Assistance Program (SNAP)/Food Stamps, Medicaid, Supplemental Security Income (SSI), Veterans or Survivors Pension Benefit, or additional programs as determined by the state of residence. Customers can also confirm eligibility based on income and will need to confirm that eligibility based on state criteria. Customer information will be validated against public records and any discrepancies can result in a delay or denial of Lifeline service.
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